KillerSpots Agency
Marketing Account Management/ Client Success Lead
Account Management - Cincinnati, OH - Full Time
Title: Account Manager / Client Success Lead – Full Time (Cincinnati, OH)
Location: On-Site Only – Cincinnati, OH
Job Type: Full Time
Department: Client Services
Experience Level: Mid-Senior
Salary: Based on experience (Competitive + Benefits)
About Killerspots Agency
Killerspots Agency is a full-service digital marketing and media powerhouse based in Cincinnati, Ohio. Since 1999, we’ve helped brands across the country create, execute, and scale campaigns that get noticed—and drive results. From TV and radio jingles to SEO, PPC, social media, and full-scale video production, we do it all. Our team is fast-moving, creative, and committed to delivering measurable impact.
About the Role
We’re hiring a full-time Account Manager / Client Success Lead to join our Cincinnati office. This is an on-site position for someone who thrives in a client-facing role, knows how to manage creative projects, and enjoys working across departments to bring campaigns to life.
You’ll be the primary point of contact for a roster of clients—responsible for communication, execution, and results. You’ll also play a critical role internally, helping align the creative, media, and web teams to ensure every project hits the mark.
This is not a sales role. It’s about building relationships, ensuring satisfaction, and managing success.
Responsibilities
Act as the main point of contact for assigned client accounts
Lead weekly check-ins and ongoing communication with clients
Translate client goals into actionable tasks for internal teams using Monday.com
Organize and lead internal project meetings to keep deliverables on track
Review and approve deliverables before they are sent to clients
Proactively identify potential issues and offer solutions
Assist with onboarding new clients and setting clear expectations
Track campaign performance and report back to clients
Build long-term relationships based on trust, transparency, and measurable results
Collaborate with the CEO and department heads to continuously improve processes
Requirements
3+ years of experience in account management, project management, or client success
Strong interpersonal and communication skills, both written and verbal
Ability to manage multiple projects and deadlines in a fast-paced environment
Detail-oriented with exceptional organization and follow-through
Experience working with project management tools like Monday.com
Familiarity with creative workflows (web, design, media, social, etc.)
Calm, strategic, and solution-oriented under pressure
Able to work full-time in our Cincinnati office
Preferred Qualifications
Background in a marketing agency or multi-client setting
Basic knowledge of SEO, Google Ads, or CRM platforms
Experience managing creative deliverables or digital campaigns
Comfortable with cross-functional collaboration and leadership
How to Apply
To be considered, you must submit:
Your resume
A cover letter explaining why you’re the right fit
(Optional) Examples of client accounts or projects you’ve successfully managed
Applications without a cover letter will not be reviewed. No phone calls, please.
Benefits
- Competitive salary based on experience
- Health, dental, and vision coverage
- Retirement plan with company match
- Work with national brands and creative campaigns
- Gym Membership option.
- Fast-paced, team-driven culture with room for advancement
If you're organized, client-focused, and thrive on making things happen—we want to meet you.
No phone calls, please.